CERTIFIED INFORMATION TECHNOLOGY CONSULTING

CITC is capable in assisting businesses with "turn-key" technology solutions and/or providing services in the form of systems management; network design and installation, configuration and management; server configuration, sales, support and maintenance; personal computer sales, support and maintenance; software installation and support; web development and hosting.  Using the leading hardware and software vendors (Dell, IBM, HP, and Cisco) in the PC and networking areas compliment a service business which helps customers leverage their technology investments to boost the productivity and efficiency of their business.  Certified technicians are available to help customers with hardware and software service and support of new or existing Microsoft Windows 98/NT/2000/XP, Novell or Open VMS systems and networks. CITC has been a Microsoft Certified Partner since 2001,  “Being a member of this program gives us early access to product information, so that when our customers are ready to take advantage of the latest Microsoft technology solution we already have the experience we need. In addition, enhancements such as the new peer-networking opportunities will allow us to expand the types of solutions and services we can offer our customers.”

Our Mission - To increase the effectiveness of customer Information Systems through experienced insight.

Turnover, the explosion of diversity among information sharing technologies, and rapid pace of change within the computer industry’s client-server market segment make it impossible for Information Systems departments to have all the expertise they need to accomplish their mission contained in their staff. As a result they must turn to outside services, particularly in the network and systems areas. Due to constant cost pressure, they cannot afford to size their staff large enough to handle large projects, and look to outsiders for these needs as well. Smaller organizations may not want to have information systems departments at all. Certified Information Technology Consulting continues to invest in re-education and development of their professional staff to meet the needs of both large and small organizations. We plan to grow into this expending market, but stay focused on the primary mission of providing quality consulting services to customers. Hardware and networking sales are provided primarily to our service customers or to customers desiring an experienced integrator to take overall responsibility of complex projects.

A Competitive Advantage - The experience of our certified consultants, and our commitment to re-education are our competitive edge. All our consultants are veterans, with more than 10 years of Information Technology experience. They are given generous educational exposure to new technologies, which keeps them on top of continuously changing technology. 

The Market - Primarily small businesses, focused on manufacturing, health care, government and education are the main focus based on the consultants’ individual experience in system management and network management areas. The networking and PC hardware/software sales and service businesses are much less focused in scope, however, and have a broad appeal. Small customers may want us to "do it all" so they only have one vendor to call, whereas larger customers tend to want focus on system and network capacity or strategy, or large implementation projects.

Sales - A dedicated sales force finds customers, whose technical staff interact with the consultants to determine scope of work, compatibility, and desired outcomes. Technical customer staff can participate to the extent they desire, and then solutions can be implemented by the method of the customer’s choice, either by direct or stand-by support. Customers can use the sales force as their primary point of contact, with easy access to technical support as needed for post-sales support.